Common questions
What services do you offer ?
Broadband Internet without restriction of traffic:
NET1 provides you with high-speed optical Internet, ensuring reliable, secure and permanent connection, independently of weather.Subscription plans
Cable TV:
Program schedule of our services "Cable TV", offers a great selection of TV channels, 80 channels with the latest news, music, sports, movies and your favorite series. Subscription plans
For corporate clients:
Our corporate clients receive individual complete solutions from a full range of services, flexibly configured and fully consistent with the goals and needs of each company. Read more
NET1 provides you with high-speed optical Internet, ensuring reliable, secure and permanent connection, independently of weather.Subscription plans
Cable TV:
Program schedule of our services "Cable TV", offers a great selection of TV channels, 80 channels with the latest news, music, sports, movies and your favorite series. Subscription plans
For corporate clients:
Our corporate clients receive individual complete solutions from a full range of services, flexibly configured and fully consistent with the goals and needs of each company. Read more
ЗDo I have to be a subscriber of cable TV service to use the Internet?
NO!
You can only use the service "Optical Internet" or only "Cable TV".
You can only use the service "Optical Internet" or only "Cable TV".
Is there a free trial of Use?
YES!
All postpaid plans, customers requested a non-binding period of contract can take advantage of the free period of 15 days in which to test the selected service or service package.
All postpaid plans, customers requested a non-binding period of contract can take advantage of the free period of 15 days in which to test the selected service or service package.
Have installation fee?
NO!
What are the prices of subscription plans?
The trade policy of "Net 1" is entirely oriented to customers and meet their requirements. We offer a huge variety of subscription plans at extremely competitive prices on the market, suited to all user groups. Prices
Is it necessary to visit the office of NET 1, to conclude a contract?
NO!
Contracts for the chosen service or service package is signed on the day and the address of the installation of service s. After you select the appropriate package for your services or single service only need to request one from the following option by selecting the most - convenient and suitable way for you! Read more. Of that address you will attend a technical person NET 1, which will bring the contract for the requested service and will perform the installation.
Contracts for the chosen service or service package is signed on the day and the address of the installation of service s. After you select the appropriate package for your services or single service only need to request one from the following option by selecting the most - convenient and suitable way for you! Read more. Of that address you will attend a technical person NET 1, which will bring the contract for the requested service and will perform the installation.
What's the inclusion of a second television?
FREE OF CHARGE!
No additional fee or a single or as a supplement to your subscription plan, you can request inclusion of an unlimited number of televisions.
No additional fee or a single or as a supplement to your subscription plan, you can request inclusion of an unlimited number of televisions.
What is the deadline for payment of monthly subscription fees?
All fees are paid monthly most - before 5th of the month, last month of using the service. After the expiry of the deadline for payment, access to services are terminated automatically.
What is the number and size of mailboxes available to Internet Plans?
Get 1 for free mailbox, 50 MB of our server, activated anti - spam protection. You have the option for remote access to your e-mail account through the Web (you can read letters from anywhere in the world).
How to activate your mailbox?
You can request the creation of a mailbox as a dial telephone: 02 / 439 10 10, ext. 2 or e-mail:support@net1.bg
ВIf the question you are interested in is not listed, do not hesitate to contact us.
Select the most - convenient for you way of communication:contact us.