Here are some standard steps to locate problems with your Internet connection before you call the operator. Depending on how you connect the computer to the Internet are the following steps:

Any Internet user can measure the speed of your download and upload via the following link to mini-meter. Use this link http://www.net1.bg/speedtest/ For those who use wireless Internet access is important to know that most - often using a router-54mb G standard - speed, which can develop wireless is not more of 20 Mb.

1.Your computer is infected with viruses - viruses and malicious software can generate traffic that will slow down significantly your connection

2.Have included torrent program that slows down the speed. If slowly opening pages, make sure you put torrent program(µTorrent, Bit comet и т.н.).Torrent programs can load up on your channel and to occupy high capacity process on your machine, resulting in other actions, such as browsing napriem - to remain in the background / lower priority).
3. When using wireless internet via wireless router - make sure the connection is secure (ie you connect to the router through the key / password to nedobrozhelateli not bother to use your Internet connection).

1.Ruterat always should be included? To use the Internet - the device must be connected!
2.Skorostta depends on the distance you from your computer to your wireless router? Yes, your connection speed depends on signal quality. The greater is the distance between them and the more are the obstacles (walls, ceilings, etc.), the signal becomes weaker, the velocity decreases and possible interruptions. * Important: In most - often using a router-54mb G standard - speed, which can develop wireless is not more than 20 Mb.
3.Kak to turn on your computer to the router via cable? Plug the network cable between the network adapter on your computer and the router (in one of the 4 LAN ports). Internet settings on your computer must have a DHCP (automatic). 4.Kak to turn on your computer to a wireless router? If you're using a laptop make sure the button for wireless connection is enabled. Then connect to your network, enter the key / password for Internet security settings on your computer must have a DHCP (automatic).

In order not to infected when you using wireless internet connection your router must be protected (ie can connect to the router through the key / password).

Yes! In case you such as your computer is to be infected with viruses. This can cause damage both to your personal data and to reflect on your internet connection - low speed, full suspension or interruption of the internet.

You yourself choose what security software you use to protect your computer.
Here are some ideas for a free antivirus program or online scan:
http://free.avg.com/us-en/download-avg-anti-virus-free-edition
http://www.pandasecurity.com/homeusers/solutions/activescan/
http://www.engadget.com/2009/09/29/microsoft-security-essentials-anti-virus-software-is-now-live-an/
If your computer has an antivirus program installed or FIREWALL, whose protection is a high level of security is likely to slow down, suspend or in frequent cases completely stop your internet connection. This could be relevant antiviral off briefly to check whether there is a change in the status of the service.